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Phil Wright | 
08th Jan 2011 at 10:59 | 3603 views
DIY IT - the dangers
In this modern world we all have a degree of IT knowledge; some know a little and some know a lot. For some it’s a knowledge of a specific aspect of IT and for others...
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Phil Wright | 03rd Jan 2011 at 11:33 | 3560 views
Why pay monthly for IT support - Part II?
In Part I of this post, we examined why managed IT services on a monthly subscription model was the most effective method of purchasing IT support for ...
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Phil Wright | 03rd Jan 2011 at 11:30 | 3327 views
Why pay monthly for IT support - Part I?
Many businesses purchase IT support on an ad-hoc basis. When something goes wrong then the IT engineer is called to fix it, paid for their time and ever...
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Phil Wright | 10th Dec 2010 at 08:56 | 4199 views
What’s the cheapest laptop that you do?
Curse the likes of Dell for offering bargain priced laptops.
Not, as you might think, because it makes other IT shops look more expensive by co...
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Phil Wright | 02nd Dec 2010 at 09:56 | 3462 views
It's Snow Joke
I called DHL recently to book a collection only to be informed that there were no longer accepting any bookings due to the snow. BT were also experiencing delays in answering...
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Phil Wright | 12th Oct 2010 at 09:17 | 3289 views
How to Run a Business: Part 5
Well, one way to run a business at least.
Over the past 18 months or so, there have been some fairly significant changes to the way we conduct business at Monk...
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Phil Wright | 12th Oct 2010 at 09:14 | 3294 views
How to Run a Business: Part 4
Well, one way to run a business at least.
Over the past 18 months or so, there have been some fairly significant changes to the way we conduct business at Monk...
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Phil Wright | 12th Oct 2010 at 09:10 | 3180 views
How to Run a Business: Part 3
Well, one way to run a business at least.
Over the past 18 months or so, there have been some fairly significant changes to the way we conduct business at Monk...
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Phil Wright | 12th Oct 2010 at 08:51 | 3268 views
How to Run a Business: Part 2
Well, one way to run a business at least.
Over the past 18 months or so, there have been some fairly significant changes to the way we conduct business at Monk...
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Phil Wright | 12th Oct 2010 at 08:48 | 3709 views
How to Run a Business: Part 1
Well, one way to run a business at least.
Over the past 18 months or so, there have been some fairly significant changes to the way we conduct business at Monk...
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Phil Wright | 21st Sep 2010 at 12:19 | 8259 views
Licensing Software
or "Word Was On My Laptop Before"
I’ve started this article several times in an attempt to help people avoid some of the pitfalls of software lic...
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Phil Wright | 02nd Sep 2010 at 08:04 | 3155 views
Hard Drives Do Fail
A short time ago a client of ours had a bit of a potential disaster. A hard drive in their server failed mid-morning on a Friday as everyone was trying to finish work before...
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Phil Wright | 26th Jul 2010 at 10:37 | 3530 views
How Home-working snuck up on me An article from Sarah Parish at the Microsoft Small Business Centre made me think a little bit more about home-working and the mobile workplace, two phrases we often he...
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Phil Wright | 04th Jul 2010 at 08:19 | 3119 views
IT Pros Do a Good Job Ah, the much-maligned IT Pro. Or Geek. Or Vulcan. Whatever you want to call them. We all enjoy taking the mickey out of them. After all, they do know an awful lot about com...
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Phil Wright | 15th Jun 2010 at 22:11 | 3077 views
Retaining Customers the Easy Way Two related articles have recently caught my eye. Both concern an apparent lack of regard by big business for their individual customers. And it made me consider wheth...
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