Because professional IT support costs money.
And no-one likes to spend money needlessly, particularly in the current economic climate. However I would just like to sound a word of caution which hopefully won’t sound like sour grapes and may assist in making an informed decision next time you might need to call in IT support.
Let’s be clear at the outset - in many cases of minor IT problems, local knowledge can resolve the problem. In our experience at MonkeyPuzzle Computers there are two main issues to be aware of when ‘Doing It Yourself’ with IT support.
These are tough times and everyone is looking to save money. IT has always been seen as an easy cost to cut, but there is no denying that the majority of businesses are utterly dependant on IT in one form or another - PCs, the internet, email.
Perhaps next time just picking up the phone and asking an IT professional for advice might save more in the long term than a bit of DIY IT now.
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